HTP College – Heald Law
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We contacted Heald Solicitors in 2014 to seek assistance in recouping funds for a miss-sold Hedge fund swap several years earlier.

We were able to meet with Heald at their offices in Milton Keynes and immediately struck up a relationship that was both professional, friendly and efficient in its focus. Communications following that initial meeting were prompt and very clear in what we needed to do to help the appeals process. Following months of work, and a few recommended changes in focus and attack along the way, we were able to reclaim all funds from the miss-sold swap and were also later able to make a small adjusting claim for tax implications.

It’s hard to think how the staff at Heald’s could have done more to help, support and re-assure during a very stressful period. There is no way that our company would have been able to undertake the actions that Heald did, and we are very grateful for their help and guidance during that time. Although the result was almost more than we expected, and is of course very important, it’s also sometimes about how you get there and the working partnerships formed to get through that journey. Our relationship with Heald was excellent at all times and we would have no hesitation in recommending their services to any company or individual in a similar position to the one we found ourselves in all those years ago.

Hopefully we will not need their services again in the future, but if something similar were to occur, they are the first company that we would talk to, and seeing as we last worked together over 4 years ago that may give you an idea of the regard that we have for their services.

 

Malcolm Randall

HTP Apprenticship College