A few words
It’s hard to think how the staff at Heald’s could have done more to help, support and re-assure during a very stressful period. There is no way that our company would have been able to undertake the actions that Heald did, and we are very grateful for their help and guidance during that time. Although the result was almost more than we expected, and is of course very important, it’s also sometimes about how you get there and the working partnerships formed to get through that journey. Our relationship with Heald was excellent at all times and we would have no hesitation in recommending their services to any company or individual in a similar position to the one we found ourselves in all those years ago.
Hopefully we will not need their services again in the future, but if something similar were to occur, they are the first company that we would talk to, and seeing as we last worked together over 4 years ago that may give you an idea of the regard that we have for their services.
HTP Apprenticship College
We contacted Heald Solicitors in 2014 to seek assistance in recouping funds for a miss-sold Hedge fund swap several years earlier.
We were able to meet with Heald at their offices in Milton Keynes and immediately struck up a relationship that was both professional, friendly and efficient in its focus. Communications following that initial meeting were prompt and very clear in what we needed to do to help the appeals process. Following months of work, and a few recommended changes in focus and attack along the way, we were able to reclaim all funds from the miss-sold swap and were also later able to make a small adjusting claim for tax implications.
HTP Apprenticship College
I am a solicitor and notary public at Marshall Hatchick Solicitors in Suffolk. I have used your firm for several years to arrange legalisation of notarial documents with the Foreign & Commonwealth Office and during this time I have predominately dealt with Karen Sleep.
I wanted to let you know how impressed I have been and continue to be with Karen’s efficiency in dealing with my matters and with her pleasant manner and good communication. She is a real credit to your firm and I look forward to working with her for many years to come.
I hope you don’t mind me contacting you, but I know how clients tend to be more forthcoming with criticism than praise and I wanted to recognise the excellent job that Karen does.
– Jennifer Humphreys
I’d like to take this opportunity to thank you and your staff for all your help and support during what was a very difficult time for me. Thank you for all your patience and hard work!
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